Safety & Trust Center

How SEENA supports you safely, how your data is handled, and where its limits are.

Trust principles

SEENA is not therapy, medical care, legal advice, or emergency support.
You control your memories — view, edit, export, and delete them anytime.
AI summaries may be wrong. Sensitive topics deserve extra caution.
Destructive actions require confirmation and are logged in Privacy Activity.

Emotional support, not therapy

SEENA offers warm conversation, reflection prompts, and memory-aware support. It does not diagnose conditions, prescribe treatment, or replace licensed mental health care.

Language like "You seem to be carrying a lot today" or "This may be worth reflecting on" is intentional — never authoritative clinical judgment.

Crisis disclaimer

If you mention self-harm, suicide, abuse, or violence, SEENA will encourage immediate professional or emergency support. Crisis content is not saved as permanent personality traits.

If you are in immediate danger, contact local emergency services or a crisis line in your area. SEENA cannot dispatch help.

Professional help disclaimer

SEENA can help you reflect and remember — but it is not a substitute for therapists, doctors, lawyers, or financial advisors. Important decisions should involve qualified humans who know your full context.

AI voice safety

Voice features require consent. SEENA uses preset voices by default. Inner Voice and custom voice training include disclosure steps. Voice responses are supportive, not authoritative.

Do not use voice cloning for impersonation. SEENA is designed for your own reflection, not to mislead others.

Files & documents

Uploaded file summaries use tentative language: "This appears to say…" SEENA does not provide legal, medical, or financial conclusions from documents. Review originals for important decisions.

Your data & privacy controls

SEENA gives you real controls — not placeholders. From Settings you can:

Export all data as JSON — profile, memories, journal, chat, Twin, files metadata, habits, and intelligence.
Clear specific data — memories, files (including disk copies), chat, journal, intelligence, habits, Twin, or voice.
Delete your account — requires typing DELETE to confirm. The demo account is protected from deletion.
Review Privacy Activity — a log of exports, clears, and setting changes.

Open Settings data controls →

Delete or correct what SEENA remembers

Delete individual memories, journal entries, files, and traits.
Clear all memories, chat, Twin Profile, or voice data in Settings.
Confirm or reject sensitive Twin traits before they become active.
Mark traits wrong if SEENA misunderstood you.

AI may be wrong

Summaries, search results, and Twin traits are suggestions — not facts. Sensitive topics deserve extra caution and human review.

More policies

Read our Privacy Policy and Terms of Use for MVP-level details on data handling.